Shipping & Returns Policy

Thank you for visiting and purchasing from The Listening Coach. The following terms and conditions set out our Shipping & Returns Policy.

Processing times

All orders are processed within 2-5 working days.  Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days.  If a delay is expected, we will contact you via email to advise.

Shipping rates & delivery estimates

Standard shipping charges are included within the price you’ve paid.
Standard UK shipping is sent via Royal Mail 2nd class which aims to deliver in 2-3 working days.
Standard European shipping is sent via Royal Mail International which aims to deliver in 3-5 working days.

If you required a faster service (for urgent orders) then please contact me and this may be possible at an extra charge.
Delivery delays can occasionally occur and are outside our control.


Please be aware that if you are placing a pre-order the above shipping will come into effect as soon as the stock arrives with us.

Returns Policy

If you are not 100% satisfied with your purchase, you can return the product for a full refund.
Items should be returned within 14 days of delivery.
Any product you return must in its original condition and packaging.
You will be responsible for the cost of sending the product back.

Please contact me at to inform me to expect your return.